Effective date: September 24, 2026
Lola Beans, doing business as Lola Beans (“Lola Beans,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy describes how we collect, use, and disclose personal information through www.lolabeans.com and inquiries you submit to us through its linked forms.
Information we collect
When you contact us, we collect the information you provide, such as your name, email address, phone number, message, and inquiry topic. If you submit a partnership request, we may also collect information about your organization, event, and proposed partnership.
Our website and service providers may automatically collect technical information, such as your IP address, browser type, device information, pages visited, and the date and time of your visit.
Please do not include sensitive personal information, such as Social Security numbers or payment card details, in general inquiry forms.
How we use information
We use personal information to:
- Respond to questions and provide customer support.
- Review and coordinate partnership and event requests.
- Operate, maintain, and protect our website.
- Detect spam, fraud, and misuse.
- Maintain business records and meet legal obligations.
How we disclose information
We may disclose personal information to service providers that help us operate our website, process forms, manage communications, and protect against spam and abuse. These include Google Analytics for website services, and Google reCAPTCHA for spam protection.
We may also disclose information when reasonably necessary to comply with law or legal process, protect rights and safety, or in connection with a merger, acquisition, or sale of business assets, subject to applicable law.
Cookies and similar technologies
Our website and service providers may use cookies and similar technologies to support website functionality and security.
You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.
Third-party services and links
Our website links to other websites and services, including social media, maps, and a separate franchising website. Those services may collect information under their own privacy policies.
When you submit information through a service provider’s form on our behalf, our handling of that information is covered by this policy. The provider may also process certain information under its own privacy terms.
Information retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining necessary business records, resolving disputes, and meeting
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.
Your choices and requests
You may contact us at marketing@lolabeans.com to request access to, correction of, or deletion of personal information you have provided.
Depending on where you live and which laws apply, you may have additional privacy rights. We will address requests as required by applicable law and may need to verify your identity before fulfilling a request.
Children’s privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact marketing@lolabeans.com so we can investigate and take appropriate action.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date. We will provide additional notice when required by applicable law.
Contact us
Call (423) 398-6252 or email: marketing@lolabeans.com